If you are receiving an error when sending email via our servers, it is important to look at the...Apple Mail - Scanning Port 585
We often see issues with customers using Apple devices why get their IP address blocked by our...Enabling TLS v1.1/v1.2 in Windows 7/8 and Outlook 2007/2010/2013/2016
What is TLS?TLS is the replacement protocol that supersedes the well known Secure Sockets Layer...How do I access webmail?
Webmail is a browser based interface to access your mailbox(s) - it works in a very similar...How to configure Outlook Express for your e-mail
In this example, we are going to assume that you have created a mailbox called fred for...How to configure your mail client to connect to your mailbox
Your e-mail client requires certain information in order to connect to your mailbox. Your cPanel...I cannot send mail
If you are receiving a message such as 'domain has exceeded the max defers and failures per hour'...I keep receiving e-mails from myself
We occasionally receive reports from customers who are receiving unsolicited (spam) mail...I want to run a mailing list - how many messages can I send?
As standard, we have a limitation in place on shared hosting accounts that they can send a...I'm using an external mail server but my mail is still being delivered to my hosting account
If you are using an external mail server, for example a local Microsoft Exchange server...My ISP is blocking access to my hosting account SMTP server
A number of ISPs including Orange (previously Freeserve/Wanadoo) and AOL block access from your...Webmail Login Security - Security Policy Handling Failed
When logging into webmail, you may see the following error: Security Policy Handling...What is SMTP Authentication?
When sending mail via your hosting account or server, the mail server needs to know that you are...What is the difference between POP3 & IMAP?
IMAP IMAP (Internet Message Access Protocol v4) is the mail protocol used as todays standard...What is the maximum e-mail attachment size I can send?
The maximum message size you can send on our shared hosting accounts is limited to 50Mb overall...What port should I use in my mail client
There are a number of ports that are used for e-mail and these are specific for their application...