Jetpack v4.0.3 for Wordpress - Critical Security Update

A vulnerability has been deteced in Jetpack, the popular Wordpress plugin and this affects all versions of Jetpack since v2.0 which was released in 2012.You can update Jetpack via your Wordpress Dashboard, or by manually downloading it if required.Full details are available from the authors website here: ... Read More »

29th May 2016
CentOS v5 End of Life Notice

CentOS v5 reaches end of life in March next year on 31st March 2017. Once this date is reached, there will not be any further operating sytem updates to address bugs or security issues - this will be a completely  unsupported operating system which obviously then raises risks.Following the end of life date, cPanel also will no longer provide any ... Read More »

20th May 2016
Scheduled PHP v5.6 Upgrade - June 25th 2016

We would like to provide an update to our PHP upgrade plan which is scheduled for this year, and as announced to customers in our Christmas newsletter earlier in the year.PHP is a scripting language that allows your website to run interactive content such as forums, blogs, etc and a number of popular PHP based scripts are those such as Wordpress, ... Read More »

10th May 2016
Two-Factor Authentication is now enabled on our cPanel accounts

Two-factor authentication (2FA) is an improved security measure that requires two forms of identification: your password and a generated security code. When 2FA is enabled, an app on your smartphone supplies a code that you must enter with your password to log in.Note: 2FA requires a smartphone with a supported time-based one-time password ... Read More »

8th May 2016
cPanel Upgrade - v56 now live

Our servers are now running the newly released cPanel v56, which as part of a number of enhancements includes a Site Publisher Tool which allows you to quickly and easily create a basic website - this is ideal for putting together a basic holding page for example on a newly registered domain or just giving some basic contact details to your ... Read More »

27th Apr 2016
Hosting Account Server Upgrades

As part of our ongoing network and system upgrade we are currently undertaking a programme of work to upgrade a few remaining servers on our chared hosting platform that are running the operating system CentOS v5. This is a required upgrade to ensure that all of our servers continue to receive support from cPanel (cPanel are discontinuing support ... Read More »

8th Apr 2016
Wordpress Vulnerability for all sites from v4.4 and earlier

Wordpress have announced a vulnerability affecting all versions of Wordpress before v4.4 and have released an update to address this: https://wordpress.org/news/2016/01/wordpress-4-4-1-security-and-maintenance-release/ If you are running an older version that does not support automatic updates, please upgrade your installation as soon as possible ... Read More »

7th Jan 2016
Christmas Operational Hours 2015

  We would like to provide you with details of the variations to our normal operating hours for this Christmas & New Year period in case you require any assistance with any aspect of your service as at times we will be operating with reduced levels of support. Wednesday 23rd December      -      OPEN Thursday 24th ... Read More »

22nd Dec 2015
Telephone System

Our Telecoms provider is currently experiencing some issues which are affecting the routing of some calls to us. This is being worked on and normal service will resume shortly. Ticket and emails remain unaffected.  We apologise for any inconvenience that this may cause during this disruption, which is unfortunately outside of our control.

17th Dec 2015
Greylisting Disabled

You may be aware that a recent upgrade to cPanel introduced a new feature called Greylisting. Whilst this is an anti-spam feature that is designed to make mail more managable, due to the way that cPanel have chosen to implement this by opting all accounts into the new feature as opposed to allowing you to turn this on if required from within ... Read More »

5th Nov 2015