Hosting Account Details
All
of the features listed for our cPanel hosting accounts are provided as standard
with no extra charges unless specified for certain optional extra features.
General Hosting
Account Features
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Hosting on Linux Servers
A Linux (Unix) virtual server
provides a robust and stable hosting platform ideal for the vast
majority of web sites. We use the CentOS operating system which is
an open source version of Red Hat Enterprise edition on all of our
servers for superior performance, stability & reliability |
High monthly data transfer limits
Each time your website is accessed data is transferred across the Internet,
and our transfer limits are one of the most generous around. Your account is
allocated a high bandwidth allowance per month and your data transfer can be monitored
in real-time via your control panel. Should you approach or exceed your set limit
then you will
automatically be advised of this via an e-mail from the control panel. Should
your website grow and so you require additional resources, you can upgrade
your account at any time from the client area of our website
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Generous web space allowance
All of our hosting accounts offer a generous allowance of web space on our
servers, with all accounts being upgradeable should you require
additional space in the future as your site grows. Every domain name
hosted by us has it's own FTP account which you can use to upload
the files for that domain from your computer |
Online Support
Centre
We provide you with a complete online support centre for frequently
asked questions about your account and full documentation. Any further
questions you may have can be answered by our support staff via support
ticket, e-mail or
telephone if required
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Advanced web based control panel
We use the latest stable version of the cPanel control panel
software. Your own personal control panel is easily accessible from
anywhere via a web browser where you can manage all aspects of your account via an easy to
use online interface which will allow you to configure items such as
e-mail addresses, passwords, sub-domains, administer databases, etc.
Your control panel layout and theme is also fully configurable to
your personal preferences |
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Hourly website backups
All of our hosting accounts are now backed up
and protected with R1Soft's revolutionary CDP (Constant Data
Protection) backup system. Fully automated off-site backups of your
entire hosting account are performed once per hour, 24/7, therefore
ensuring one of the highest levels of backups available anywhere in
the industry. |
E-Mail
Facilities & Features
Unlimited email addresses
Configure as many email addresses at each of your domain name(s) as
required. Mail to any address can be sent either to a IMAP/POP3 mailbox supplied
by us or forwarded to an existing email address elsewhere, such as your
Hotmail or Gmail account. Mail sent to an
address for which you have not configured a specific destination can also be sent
to a specific default location or even rejected
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Exim Mail Server
Exim is an SMTP
(Simple Mail Transfer Protocol) mail server that routes e-mail
messages through the Internet to be stored on a mail server, such as
POP3 or IMAP. All accounts have SMTP enabled on them as standard so
you don't have to worry about changing e-mail account settings if
you're regularly changing ISP's. We also provide access on an
additional port for use with those ISP's that block outgoing mail on
the standard port 25. We also support TLS for secure SMTP |
Unlimited auto responders
Auto responders reply to incoming email instantly and automatically. You can
set up an unlimited number of auto responders from within your control
panel which can be used for example to notify your customers when you are on
leave and advise them who to contact in the meantime
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SPF & Domain Keys
All of our account include the facility to enable and configure both
SPF (Sender Policy Framework) and Domain Keys. Both of these are
used to prevent the spoofing of your e-mail address and so improve
the security and reliability of your e-mail service |
E-mail SPAM filtering
Unsolicited commercial email commonly referred to as SPAM is the Internet
equivalent of junk mail. Our mail servers as standard consult with some very
reliable dynamic databases around the world of know spammers such as Spamcop
and Spamhaus and will automatically refuse email sent from known
perpetrators. This reduces the amount of junk mail in your inbox and so
increases your productivity
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Webmail
Webmail is an email client that uses IMAP to provide your email
account users with access to their email messages directly over the
Internet from a web page. This means that you can send and receive e-mail from any browser
or computer, very much like Hotmail. We provide webmail access via Horde,
Roundcube & Squirrelmail |
Unlimited Mailing Lists
Mailing lists enable single messages to be delivered to multiple recipients
in an organisation. An unlimited number of email lists can be created on
your account. Mailing Lists are commonly used to circulate topic
discussions. A mailing list includes a set list of members. Whenever a list
member post an email message to the mailing list email address, that email
message is distributed to all list members
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POP3 and IMAP mailboxes
Your hosting account provides you with an unlimited number of mailboxes
for storage of your e-mail. All mailboxes support connections via
POP3 & IMAP as well as POP3s and IMAPs (secure) so that you can direct and store e-mail coming into your
domain name as you wish. IMAP provides additional benefits such as
IMAP idle, which is advantageous for use with mobile devices, as
well as being able to archive e-mail messages in folders and also
share mailboxes with other users |
Account & User Level Account Filtering
Rules can be defined for the management of your incoming e-mail. This
powerful facility allows you to place e-mails from a certain sender for
example all in one folder, therefore vastly simplifying the management of a
busy mailbox
Domain Management
RAW Logfile Access
All hosting accounts have direct access to their web server & FTP
log files. This allows you to view details of all visitors to your site, and
also link to any other third party statistic programs that you may wish to
use
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Web Disk
The Web Disk facility allows you to easily drag and drop files to
your hosting account as if they were another disk drive on your
computer. You can also navigate through your hosting account just
like you do the files on your local computer. |
FTP Accounts
You can create multiple FTP accounts and
restrict each of these to certain folders within your web space. This is
particularly useful for collaboration sites where various members manage
their own section of the site as this allows them to administer their own
directory whilst not having access to the rest of the hosting account.
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Microsoft Frontpage 2002 server extensions
Frontpage 2002 extensions are installed on our web servers. This
allows you to take advantage of the dynamic features and publication
wizard in Microsoft's web page authoring software. Please note that
if this enabled on your account then FTP will be disabled as changes
via FTP access to your web space will corrupt the Frontpage
extensions |
Domain Parking / Redirects
Your hosting account allows you to park/alias additional domains to it. You
can configure whether these are forwarded to other external web space, or
alternatively you can direct these to specific folders within your web
space, therefore allowing you to host multiple domains from a single hosting
account.
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Online file manager
This enables you to access, create and remove files and directories
on your hosting account via a web-based interface. This is ideal for
changing your site if you're on the move and do not have access to a
standard FTP client |
Sub-domains
Sub domains allow you to separate your hosting account into sections in the
format http://sub.yourdomain.com. All sub-domains have full CGI support, are
administered via your site control panel and their bandwidth is calculated
as part of the total domain usage
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Real-time web site statistics
View real-time usage statistics for your web site - see how many
people are visiting your site, where they come from, what search
engine and keywords they use to find you and much more. You can
access statistics for your website via your control panel.
Statistics are available using both Webalizer and AWStats |
Scripting
Automated script installation
cPanel provides the facility to automatically install a number of commonly
used, publically available scripts. Instead of requiring some technical
knowledge as previously needed to install such packages, with a few quick
questions your application can be installed and up and running in seconds.
cPanel will also optionally inform you when a newer version of the software
has been released so that you can then upgrade your application.
We also now provide the commercial script
installer Softaculous with all hosting accounts - this allows one-click
installation of approx 150 popular scripts.
Some of the
popular scripts available are as follows:
Please note that both the
Softaculous and the cPanel script
installers are provided as a complimentary service. We do not
support these scripts ourselves as the control panel only provides for easy
installation of them. Support for the actual application must be obtained from the script
author.
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PHP v5 Scripting
PHP is a powerful server side scripting language which is ideal for
the creation of dynamic data driven websites. PHP v5 is installed on
all of our servers and we regularly rebuild PHP to provide the
latest stable version so as to ensure compatibility with the latest
scripts. |
CGI Scripting In Perl
Each account you create is equipped with its own CGI directory, allowing you
to install and develop your own Perl CGI scripts.
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MySQL v5 Database Sever
MySQL is a widely used relational database management system for
SQL databases. A relational database stores data in separate tables
rather than in one big table. A database management system allows
you to add, access and process data stored in a SQL database. We
also provide phpMyAdmin with your account to allow you to set up
configure and view your databases |
Server Side Includes
Server Side Includes enable the addition of dynamic elements to HTML web
pages. Automatically insert dates and file information as well as calling
external programs such as hit counters.
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Server Side PGP Encryption
PGP allows you to store and handle sensitive data such as credit card
information in an encrypted state. You may also encrypt email such that only
you can read it. |
Customised Error Pages
Replace the standard uninformative error responses of your server with a
customised page of your choice. This encourages surfers to stay on your site
when an error occurs
Security
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Password Protected Directories
Restrict access to certain areas of your website and also configure
as many usernames, groups and passwords as required for access to
these areas. Applications include sites where membership is required
to view certain content or the creation of an extranet. Password
protected directories require authentication using a username and
password before the files from them can be downloaded via the web.
Please note, this facility does not work in conjunction with
Frontpage Extensions as Microsoft uses it's own method for
implementing this feature. |
IP Deny Manager & Hotlink Protection
Block by their IP address visitors to your
website. Very useful for stopping persistent abusers of your site from
connecting any further. Hotlink protection prevents people from linking to
images/video, etc in your web space and so prevents them from unauthorised
use of your data transfer allowance.
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OpenSSL Secure Web
SSL is a protocol that transmits private documents through the Internet. It
creates a secure connection between a client and a server over which any
amount of data can be sent securely. SSL works by using a private key to
encrypt data transferred over the secure connection. Please note: this
feature requires that you have an IP based hosting plan |
Optional Extra Features
DNS Management
On our Budget Hosting and above accounts, our DNS Management facility allows you to customise or create DNS records
for your domain names. This is of use for example to point your e-mail to
your own exchange server or even to your company intranet or home computer. The control panel provides seamless management of
the DNS zones for any
domains that are mapped/parked to your hosting account.
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SpamAssassin
On our Budget Hosting and above accounts, we also offer SpamAssassin as an additional
spam filtering service which allows you to configure your own specific
requirements and filtering levels and actions for each mailbox and thus
further vastly reduce the amount of unsolicited mail that you receive. |
IP based hosting
accounts
If you have a requirement for personal SSL on your account (ie your own SSL
certificate), then you will also
require a dedicated IP address to be assigned to it as personal SSL cannot work without
this facility. This means that instead of your website sharing it's IP
address with other customers
on the same server, your website will be assigned it's own
unique IP address on the Internet.
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SSL Certificates
We can provide you with an SSL certificate at
prices significantly lower than the retail ones due to our
partnership with Geotrust. We provide fully automated ordering &
provisioning of certificates via our client area, or for a small
charge we can perform the installation for you if you prefer. |
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